Privacy Policy

Privacy Policy

At FlyAway, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data.

Last updated: February 2026

1. Data We Collect

We collect the following types of data to provide and improve our services:

  • Account Information: Email address, username, nickname, date of birth, and profile picture
  • Connection Data: IP address, device type, operating system, and browser information
  • Location Data: GPS coordinates when using the interactive map or GPS shot tracking (with your permission)
  • Golf Data: Scorecards, statistics, handicap, club distances, and course reviews
  • User Content: Posts, photos, messages, comments, and event participations
  • AI Interactions: Messages sent to the AI assistant (FlyAI), training preferences and progression data shared with the AI coach, golf performance data for scorecard analysis, and contextual data (distance, wind) for club suggestions. Optionally, your GPS location when shared with AI features.

2. How We Use Your Data

We use your data for the following purposes:

  • Service Delivery: To operate the app, manage your account, and provide core features
  • Service Improvement: To analyze usage patterns and improve our features and user experience
  • Personalization: To customize your experience, including AI coaching recommendations and course suggestions
  • Communication: To send you service updates, security alerts, and optional promotional notifications

Legal Basis: We process your data based on your consent, contractual necessity, and our legitimate interests in improving our services

3. Data Sharing

We share your data with the following third parties to operate our services:

  • Firebase (Google): Authentication, database, cloud storage, and push notifications
  • RevenueCat: Subscription and in-app purchase management
  • Apple & Google: App distribution, payment processing, and crash reporting
  • Google Gemini (Google LLC): AI-related data is transmitted from our servers to Google Gemini to power AI features (assistant, coach, scorecard analysis, club suggestions). See Section 4 for full details.

4. AI Features & Third-Party Data Processing

FlyAway uses artificial intelligence features powered by Google Gemini, a service provided by Google LLC. When you use AI features, certain data is transmitted from our servers (api.flyawaygolf.com) to Google Gemini to generate responses. Your data is never sent directly from your device to Google.

AI Features and Data Transmitted

  • AI Assistant (FlyAI): Text messages you send, conversation identifiers, and optionally your GPS location if you choose to share it
  • AI Coach: Your training preferences, focus areas, program duration, and progression data
  • Scorecard Analysis: Your golf performance data including scores, course statistics, and round details
  • Club Suggestion: Contextual data such as distance to target, wind conditions, and course information

Third-Party AI Provider

Google Gemini is operated by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Data is processed in accordance with Google's Privacy Policy and their Data Processing Terms. Google processes this data solely to generate AI responses for FlyAway and does not use your personal data to train its AI models.

Purpose of Data Processing

Data sent to Google Gemini is used exclusively to generate real-time AI responses for the features listed above. We do not sell or share your data with Google for advertising purposes.

Consent and Opt-Out: By using any AI feature in FlyAway, you consent to the transmission of the relevant data to Google Gemini as described above. AI features are entirely optional — if you do not wish your data to be processed by Google Gemini, simply do not use the AI features (Assistant, Coach, Scorecard Analysis, Club Suggestion). You may also request deletion of your AI conversation history by contacting us at contact@flyawaygolf.com.

5. Your Rights

Under GDPR and applicable privacy laws, you have the following rights:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to delete your data (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise these rights, contact us at contact@flyawaygolf.com. We will respond within 30 days.

6. Data Retention

We retain your personal data for as long as your account is active. When you delete your account, your data is permanently removed within 30 days, except for transaction records kept for legal purposes (up to 7 years) and anonymized statistics.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States. We ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.

9. Children's Privacy

FlyAway is intended for users aged 15 and older. We do not knowingly collect personal data from children under 15. If you believe a child under 15 has provided us with personal data, please contact us and we will promptly delete it.

10. Cookies & Tracking

We use essential cookies for authentication and session management. We use analytics tools to understand how our services are used. You can manage your cookie preferences through your browser settings.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of FlyAway after changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions about this privacy policy or your personal data, contact us at:

contact@flyawaygolf.com

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