Privacy Policy

1. Data We Collect

We collect the following types of data to provide and improve our services:

• Account Information: Email address, username, nickname, date of birth, and profile picture
• Connection Data: IP address, device type, operating system, and browser information
• Location Data: GPS coordinates when using the interactive map or GPS shot tracking (with your permission)
• Golf Data: Scorecards, statistics, handicap, club distances, and course reviews
• User Content: Posts, photos, messages, comments, and event participations
• AI Interactions: Messages sent to the AI assistant (FlyAI), training preferences and progression data shared with the AI coach, golf performance data for scorecard analysis, and contextual data (distance, wind) for club suggestions. Optionally, your GPS location when shared with AI features.

2. How We Use Your Data

We use your data for the following purposes:

• Service Delivery: To operate the app, manage your account, and provide core features
• Service Improvement: To analyze usage patterns and improve our features and user experience
• Personalization: To customize your experience, including AI coaching recommendations and course suggestions
• Communication: To send you service updates, security alerts, and optional promotional notifications

3. Data Sharing

We share your data with the following third parties to operate our services:

• Firebase (Google): Authentication, database, cloud storage, and push notifications
• RevenueCat: Subscription and in-app purchase management
• Apple & Google: App distribution, payment processing, and crash reporting
• AI inference providers: AI-related data is transmitted from our servers to one of the inference providers listed in Section 4, chosen per feature. See Section 4 for the full list and details.

4. AI Features & Third-Party Data Processing

FlyAway uses artificial intelligence features powered by several inference providers. When you use an AI feature, the relevant data is transmitted from our servers (api.flyawaygolf.com) to one of them to generate a response. Which provider handles a given request depends on the feature and on the model best suited to it, and the list changes as models do.

AI Features and Data Transmitted

• AI Assistant (FlyAI): Text messages you send, conversation identifiers, and optionally your GPS location if you choose to share it
• AI Coach: Your training preferences, focus areas, program duration, and progression data
• Scorecard Analysis: Your golf performance data including scores, course statistics, and round details
• Club Suggestion: Contextual data such as distance to target, wind conditions, and course information

Who processes your AI requests

The providers below are those we call today. Each processes the data solely to return a response, under its own data processing terms. Requests handled by a provider established outside the European Union are transfers, and rely on the European Commission adequacy decision for the EU-US Data Privacy Framework or on standard contractual clauses.

List last reviewed on 2026-08-22

Purpose of Data Processing

Data sent to an inference provider is used exclusively to generate real-time AI responses for the features listed above. We do not sell it, and we do not share it for advertising purposes.

5. Your Rights

Under GDPR and applicable privacy laws, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

6. Data Retention

We retain your personal data for as long as your account is active. When you delete your account, your data is permanently removed within 30 days, except for transaction records kept for legal purposes (up to 7 years) and anonymized statistics.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States. We ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.

9. Children's Privacy

FlyAway is intended for users aged 15 and older. We do not knowingly collect personal data from children under 15. If you believe a child under 15 has provided us with personal data, please contact us and we will promptly delete it.

10. Cookies & Tracking

Cookies and similar storage fall into two groups on this site. The essential ones keep you signed in, remember your language and theme, and record your cookie choice itself — they are exempt from consent because the site cannot work without them. The measurement ones are only placed after you accept, and refusing loads nothing at all.

Microsoft Clarity

We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of features and online activity. This information is also used for site optimization and security purposes.

Google Analytics 4

Operated by Google LLC. It measures how many people visit, which pages they read and where they arrive from. Data is processed in the United States under the European Commission adequacy decision for the EU-US Data Privacy Framework. It is only loaded once you accept.

Your choice, and how to change it

On your first visit a small notice offers two options of equal weight: accept or refuse. Refusing does not load Google Analytics or Microsoft Clarity at all — no script, no cookie. Your answer is kept for six months, and the 'Cookie choice' link at the bottom of every page reopens it at any time.

What is stored, exactly

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of FlyAway after changes constitutes acceptance of the updated policy.